Privacy policy
Last updated: November 2026
This policy explains what information Fairfax Water Heaters collects through fairfaxwaterheaters.com, how it is used, and the choices you have. If you have questions, email quotes@fairfaxwaterheaters.com.
Information you give us
When you request a quote, the form may ask for:
- Your name, email address, and phone number
- Your city or ZIP code, and any address details you choose to include
- Project details, such as fuel type, where the unit sits, notes you add, and any photos you later email
If you call Call (571) 500-8649, we may also keep a voicemail and the callback number you leave.
How we use it
- To respond to your quote request and follow up with questions about the work
- To keep a record of requests and protect the site against spam and abuse
We do not sell your personal information, and we do not use it for unrelated marketing. We do not publish your address, photos, or messages as reviews.
Cookies and analytics
The site uses a small number of cookies that are needed for it to work (for example, to protect the quote form against spam and to speed up page loading). Our web host keeps standard server logs, such as IP address, browser type, and pages visited, for security and performance. We may use basic analytics (including Google Analytics 4, loaded via Google Tag Manager) to understand how the site is used in aggregate. We do not use this information to sell advertising.
Service providers
Website hosting, form processing, email delivery, and (when a phone line is live) voice and voicemail hosting are provided by third-party service providers, who store and process data on our behalf only as needed to run the site and deliver messages.
How long we keep it
We keep quote requests only as long as needed to respond, follow up on your project, and keep reasonable business records. You can ask us to delete your information at any time.
Your choices
To see, correct, or delete the information you sent us, or to stop hearing from us, email quotes@fairfaxwaterheaters.com.
Children
This site is intended for adults arranging work on their homes. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will post the updated version on this page with a new date.